UniconShop Refund Payment Policies

Thank you for shopping at UniconShop. We value your satisfaction and want to ensure that your shopping experience with us is pleasant and hassle-free. Our refund payment policies are designed to provide you with clarity and transparency regarding how refunds are processed. Please read the following policies carefully:

1. Eligibility for Refunds:

- You are eligible for a refund if you meet one or more of the following criteria:

- You received a damaged or defective product.

- You received the wrong product.

- You canceled your order before it was shipped, and it meets our cancellation criteria.

- Your return request is made within our specified return period (see section 2 below).

2. Return Period:

- You must request a return and initiate the return process within 3-7 days from the date of delivery.

3. Return Process:

- To request a return, please contact our customer support team through one of the following methods:

- Email: [email protected]

- Phone: 9461649874

- Please provide your order number and a detailed description of the reason for the return.

- Our customer support team will guide you through the return process, which may include providing photographic evidence of damaged or defective products.

4. Refund Options:

- Upon approval of your return request and receipt of the returned item(s), UniconShop offers the following refund options:

- Full Refund: The full purchase price (including shipping fees) will be refunded to your original payment method.

- Store Credit: If you prefer, we can issue a store credit for the full purchase price (including shipping fees) that can be used for future purchases on our website.

5. Refund Timeline:

- Refunds will be processed within 7 business days from the date we receive the returned item(s).

- It may take additional time for the refunded amount to reflect in your account depending on your payment method and financial institution.

6. Non-Refundable Items:

- Some products may be labeled as non-refundable due to hygiene or safety reasons. Please check the product description before purchase.

7. Return Shipping Costs:

- UniconShop will cover return shipping costs if the return is due to an error on our part (e.g., wrong item shipped or item arrived damaged/defective).

- If the return is not due to an error on our part, you will be responsible for return shipping costs.

8. Cancelling Orders:

- You may cancel your order before it is shipped. If the order has already been shipped, please follow the return process outlined in section 3.

9. Contact Information:

- If you have any questions or concerns regarding our refund payment policies, please contact our customer support team at [email protected] or 9461649874.

10. Policy Changes:

- UniconShop reserves the right to amend or update these refund payment policies at any time. Any changes will be communicated on our website.

By shopping at UniconShop, you agree to abide by these refund payment policies. We appreciate your business and look forward to serving you in the future.

Sincerely,